Submit an authenticated support ticket.

POST

/v1/support

curl --request POST \
  --url https://api.share2.us/v1/support \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "subject": "example", "message": "example", "activity": [ { "event_type": "example", "occurred_at": "2026-04-15T12:00:00Z", "share_public_id": "example", "description": "example" } ] }'

• Production API
• Local API

Authenticated portal endpoint for account-bound support tickets. The account id and email are derived from the bearer token server-side.

Authorizations

• bearerAuth

Request Body^required

Media typeapplication/json

object

subject

required

string

<= 200 characters

message

required

string

<= 20000 characters

activity

Array<object>

<= 25 items

object

event_type

required

string

<= 120 characters

occurred_at

required

string format: date-time

share_public_id

string

<= 128 characters

description

string

<= 280 characters

Example^generated

{
  "subject": "example",
  "message": "example",
  "activity": [
    {
      "event_type": "example",
      "occurred_at": "2026-04-15T12:00:00Z",
      "share_public_id": "example",
      "description": "example"
    }
  ]
}

Responses

202

Support ticket accepted.

default

Standard error envelope.

Media typeapplication/json

object

error

required

object

code

required

string

message

required

string

request_id

required

string

Example

{
  "error": {
    "code": "quota_exceeded"
  }
}